Will I be able to add physical add-ons to my Digital Only pledge?
Our campaign’s physical add-ons (such as Dice and the Triangle Agenda) are currently only available with physical tier pledges. The add-ons are at a lower price than we expect they will be post-campaign, as a thank you for your help making these books come to life!
If this changes, we’ll let you know in an update.
Last updated: June 06, 2023 12:38
What are the books' dimensions?
The pages are planned to be 8 1/2 x 11 on all three books. We estimate the Core Rulebook will come in close to 200 pages, the Vault will be around 100, and the Triangle Agenda will be around 50 pages.
Last updated: July 04, 2023 11:51
Will you support Triangle Agency on a Virtual Tabletop (VTT) platform?
We’re absolutely working on this plan, but don’t want to commit to a particular VTT or exact timeline until it’s confirmed. We hope we can have something for you by, or shortly after, the game’s release!
Last updated: July 04, 2023 11:51
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.